Refund Policy

At agstool.com, we strive to ensure your complete satisfaction with our products and services. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Refunds
To be eligible for a refund, your request must be made within 7 days of the purchase date. The product must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase or a valid order number is required.

Non-Refundable Items
Certain products or services are exempt from refunds, including but not limited to:

• Downloadable software or digital products.
• Services that have already been performed.
• Products marked as “final sale” or “non-refundable” at the time of purchase.

How to Request a Refund
To initiate a refund, please contact our customer support team through the designated portal on our website. Provide your order details and a reason for the refund request. We will review your request and notify you of the approval or rejection.

Approved Refunds
If your refund is approved, it will be processed and credited back to your original payment method within 30 business days. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please verify with your bank or payment provider first. If the issue persists, contact our customer support for further assistance.

Exchanges
If you need to exchange a product, please follow the same process as a refund request. Exchanges are subject to product availability.

Shipping Costs
Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part.

Policy Changes
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.

For further assistance, please refer to our support resources on agstool.com.